
It was bought for through Groupon therefore they should refund me, the fault is not mine but their’s as they sent me the return label. How can I get in touch with the manufacturer when the number rings out and emails are not answered. The manufacturer can not be contacted by either email or telephone and Groupon are claiming it my responsibility to get in touch with the manufacturer even though Groupon supplied the label. It looks like it went back to the manufacture. Groupon are now claiming not to have received it. I generated a return through Groupon they sent me an Evri label and I sent it back. Unfortunately many of the pockets had very little feathers in or no feathers at all. When I received the duvet it was made up of small pockets which were supposed to be filled with feathers. I ordered a feather Duvet through Groupon. In fact, Hownd does just the opposite - we leave the decision about the value of your offer up to you at a level that you’re comfortable with.Absolutely disgraceful service. In either case, Hownd doesn’t require you to deeply discount the value of your product or service. Or maybe a smaller discount, but one that’s enough to be attractive?.Maybe you offer a bonus gift instead of a direct discount?.While consumers are consumers and usually need some sort of incentive to change their habits, you have control of what that means. With Hownd, our platform is all about helping local merchants build relationships with their nearby customers. So, when a consumer buys your gift card for $100, you see $92 of that purchase in your bank account via ACH transfer. At Hownd, merchants only pay a flat 8% rate which includes the credit card processing. Merchants tell us that Groupon’s cut of sales can be up to 50% of what the consumer pays (!!). The reality is that 15 to 20 percent of purchased gift cards are never used… this feature alone is a HUGE benefit for Hownd merchants and can mean hundreds of dollars a month in “free money”!

This means you enjoy the “free money” of unused gift cards and buy nows! With Hownd, you get paid after the purchase, not after the consumer visits. Which is good for Groupon (because they keep the money)… but not so good for you… With Groupon, you have to wait until the consumer visits before you receive your money.(See Section 2.h of the Groupon Terms and Conditions).Īnd… if the consumer never visits, you never see the money the consumer spent buying from your business.

Your money is deposited into your bank account via ACH transfer within a few days of the consumer making a purchase from your business. With Hownd, you don’t have to wait for the consumer to visit before you are paid.
